Revision Table Mar. 16, 2025
Revision of Privacy Policy (Mar. 16, 2025)
1. Revision Table
Your privacy is important to us. We have created this Privacy Policy (this “Privacy Policy” or “Policy”) to notify you how we treat personally identifiable information and other information that we collect and store through the website or mobile application of Imagoworks, Inc. (“Imagoworks,” “we,” “us” or “our”)(collectively, “Imago Website” https://imagoworks.ai, https://dentbird.com, https://cloud.dentbird.com, https://crown.dentbird.com,https://accounts.dentbird.com).
Your privacy is important to us. We have created this Privacy Policy (this “Privacy Policy” or “Policy”) to notify you how we treat personally identifiable information and other information that we collect and store through the website or mobile application of Imagoworks, Inc. (“Imagoworks,” “we,” “us” or “our”)(collectively, “Imago Website” https://imagoworks.ai, https://imagoworks.gitbook.io, https://dentbird.com).
2.WHAT INFORMATION AND HOW WE GATHER FROM USERS OR MEMBERS
2.WHAT INFORMATION AND HOW WE GATHER FROM USERS OR MEMBERS
Automatic Information: We automatically receive and record certain types of information whenever you interact with us. This information, which is recordable any time you use the internet, includes the Internet Protocol (IP) address used to connect your computer or mobile to the internet; your domain name, if any; and computer and connection information, such as browser type and version. In addition, like many websites, we use a technology called “cookies” to record your activity while visiting Imago Website. You have the option to accept installation of all or some of our cookies, or to reject all cookies by setting options in your web browser. For more information on cookies, please see Article 14 of this Privacy Policy.
Automatic Information: We automatically receive and record certain types of information whenever you interact with us. This information, which is recordable any time you use the internet, includes the Internet Protocol (IP) address used to connect your computer or mobile to the internet; your domain name, if any; and computer and connection information, such as browser type and version. In addition, like many websites, we use a technology called “cookies” to record your activity while visiting Imago Website. You have the option to accept installation of all or some of our cookies, or to reject all cookies by setting options in your web browser. For more information on cookies, please see Article 13 of this Privacy Policy.
Tasks: Order and payment
Collected Information: (Required) Email address, password, occupation, country of origin, phone number, dental scan data (STL, OBJ, PLY, DICOM file), CT data, address Retention Period: Until membership withdrawal
Tasks: Order and payment
Collected Information: (Required) Email address, password, occupation, country of origin, phone number, dental scan data (STL, OBJ, PLY, DICOM file), CT data, address, card number, Expiration date, CVC, cardholder name, design case
Retention Period: Until membership withdrawal
3.PERIOD OF RETENTION AND USE OF PERSONAL INFORMATION
3.PERIOD OF RETENTION AND USE OF PERSONAL INFORMATION
Purpose of Collection: Notice of identity verification, SSO linkage, Privacy Policy violation, and changes to the Privacy Policy Retention and Use Period: Until membership withdrawal
N/A
Purpose of Collection: Ordering, payment, and delivery services
Retention and Use Period: Until membership withdrawal
N/A
Purpose of Collection: New service development, providing customized service, service usage statistics and surveys
Retention and Use Period: Until membership withdrawal
N/A
Purpose of Collection: Integrated service operation, such as identity verification, age verification, prevention of illegal use, customized service (ID/PW search and Imagoworks Service) Retention and Use Period: Until membership withdrawal
N/A
N/A
Applicable Laws: Commercial Act
Purpose of Collection and Use: Trade books and other important documents, the slips or documents similar thereto
Information Collected and Used: Personal information contained in trade books and other important documents
Retention and Use Period: 10 Years
N/A
Applicable Laws: Commercial Act
Purpose of Collection and Use: Trade books and other important documents, the slips or documents similar thereto
Information Collected and Used: Personal information contained in the slips or documents similar thereto
Retention and Use Period: 5 Years
6.PROCESSING OF PERSONAL INFORMATION BY THIRD PARTIES
6.PROCESSING OF PERSONAL INFORMATION BY THIRD PARTIES
N/A
Processor: MongoDB Inc (Click here for more details.)
(Re-)Entrusted Assignments: Database server operation
Retention and Use Period: Withdrawal of membership or termination of contract
N/A
Processor: Ray Co., Ltd (Click here for more details.)
(Re-)Entrusted Assignments: Service integration and operational support
Retention and Use Period: Withdrawal of membership or termination of contract
N/A
Processor: LYRA ETK (Click here for more details.)
(Re-)Entrusted Assignments: Service integration and operational support
Retention and Use Period: Withdrawal of membership or termination of contract
N/A
Processor: Alliedstar Medical Equipment Co., Ltd (Click here for more details.) (Re-)Entrusted Assignments: Service integration and operational support
Retention and Use Period: Withdrawal of membership or termination of contract
N/A
Processor: HASS Co., Ltd (Click here for more details.)
(Re-)Entrusted Assignments: Service integration and operational support
Retention and Use Period: Withdrawal of membership or termination of contract
N/A
Processor: Shining 3D Co,. Ltd (Click here for more details.)
(Re-)Entrusted Assignments: Service integration and operational support
Retention and Use Period: Withdrawal of membership or termination of contract
N/A
Processor: Stripe, Inc. (Click here for more details.)
(Re-)Entrusted Assignments: Payment Information
Retention and Use Period: Withdrawal of membership or termination of contract
8.TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES
8.TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES
Consignee: Microsoft Corporation
Contact Information: https://support.microsoft.com/
Purpose of Use of Personal Information: Web service and server operations
Items Consigned: All items consented to for collection and use
Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time
Method of Retention and Use Period: Until end of membership or termination of contract
Consignee: Microsoft Corporation
Contact Information: https://support.microsoft.com/
Purpose of Use of Personal Information: Web service and server operations
Items Consigned: Name, email address, occupation, country of origin, phone number Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
Consignee: Hubspot
Contact Information: https://help.hubspot.com/
Purpose of Use of Personal Information: Email services
Items Consigned: Name, email address Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time
Method of Retention and Use Period: Until end of membership or termination of contract
Consignee: Hubspot
Contact Information: https://help.hubspot.com/
Purpose of Use of Personal Information: Email services
Items Consigned: Name, email address Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
Consignee: Payment Wall Inc.
Contact Information: https://www.paymentwall.com/support Purpose of Use of Personal Information: Payment Information
Items Consigned: All items consented to for collection and use
Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time
Method of Retention and Use Period: Until end of membership or termination of contract
Consignee: Payment Wall Inc.
Contact Information: https://www.paymentwall.com/support Purpose of Use of Personal Information: Payment Information
Items Consigned: Credit payment and refund history
Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
Consignee: Sendgrid
Contact Information: https://support.sendgrid.com/hc/en-us Purpose of Use of Personal Information: Email services
Items Consigned: Name, email address Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time
Method of Retention and Use Period: Until end of membership or termination of contract
Consignee: Sendgrid
Contact Information: https://support.sendgrid.com/hc/en-us Purpose of Use of Personal Information: Email services
Items Consigned: Name, email address Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: BTech Innovation
Contact Information: https://www.btech.com.tr/en/dental-en/ Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history
Consignee Country: Turkey
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: Axsys Technologies, Inc.
Contact Information: http://www.axsysinc.com/
Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history
Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: Yamamoto Dental Group
Contact Information: https://yamamoto.group/
Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history
Consignee Country: Ukraine
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: DMAX
Contact Information: http://hellodmax.com/ Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history
Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: Ci-Medical Co.,Ltd
Contact Information: https://ci-medical.co.jp/ Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history
Consignee Country: Japan
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: DIDESA
Contact Information: https://didesagt.com/page/
Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history
Consignee Country: Guatemala
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: IDOC Dental Lab, Inc.
Contact Information: https://idocdentallab.com/
Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history
Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: CM Medical
Contact Information: https://www.cm-medical.com.au/
Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history
Consignee Country: Australia Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: MongoDB Inc.
Contact Information: https://www.mongodb.com/ko-kr/company/contact
Purpose of Use of Personal Information: Database server operation Items Consigned: Name, email address, occupation, country of origin, phone number
Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: LYRA ETK
Contact Information: https://www.lyraetk.com/en/contact-3/ Purpose of Use of Personal Information: Service integration and operational support Items Consigned: Name, email address, occupation, dental scan data (STL, OBJ, PLY, DICOM file), CT data, design case
Consignee Country: France
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: Alliedstar Medical Equipment Co., Ltd
Contact Information: https://www.allied-star.com/contact
Purpose of Use of Personal Information: Service integration and operational support Items Consigned: Name, email address, occupation, dental scan data (STL, OBJ, PLY, DICOM file), CT data, design case
Consignee Country: China
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: Shining 3D Co,. Ltd
Contact Information: https://support.shining3d.com/ko/support /home
Purpose of Use of Personal Information: Service integration and operational support Items Consigned: Name, email address, occupation, dental scan data (STL, OBJ, PLY, DICOM file), CT data, design case
Consignee Country: China
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
N/A
Consignee: Stripe, Inc.
Purpose of Use of Personal Information: Payment Information
Items Consigned: Credit payment and refund history
Consignee Country: United States
Transfer Date: Upon consent or as necessary from time to time through the information and communications network
Method of Retention and Use Period: Until membership withdrawal or contract termination
11.PROCESSING OF PERSONAL INFORMATION FOR CHILDREN UNDER THE AGE OF 14
11.PROCESSING OF PERSONAL INFORMATION FOR CHILDREN UNDER THE AGE OF 14
When Imagoworks collects Personal Information from children under the age of 14, it collects only the minimally required Personal Information necessary to perform the service and with the consent of the legal representative.
Required Information: name, relationship, and contact information of the legal representative
When collecting Personal Information from children under the age of 14 for the purpose of publicity related to processing by Imagoworks, we will obtain separate consent from the legal representative.
When Imagoworks collects Personal Information of children under the age of 14, we may request minimally required information, such as the legal representative’s name and contact information, from the child, and confirm whether the legal representative has consented in one of the following ways:A method whereby the legal representative indicates whether or not consent by posting through an internet site, and notifying the controller of the Personal Information by sending a text message to the mobile phone of the legal representative that consent has been confirmed.A method whereby a written consent form is issued directly to the legal representative or delivered by mail or fax, and the legal representative signs and seals the consent form and returns it to Imagoworks.A method whereby Imagoworks may receive an expression and contents of consent from the legal representative by email.A method whereby the legal representative is notified of the contents of the requested consent by phone and is instructed on how to provide consent and to check the contents of the requested content online, and a separate phone call to obtain the consent of the legal representative.Other methods similar to the above listed methods to notify the legal representative of the contents of the requested consent and a means to confirm the intention to consent.
ImagoWorks does not collect personal information of children under the age of 14 in principle.
14.OUR PRIVACY OFFICER AND CONTACT INFORMATION
14.OUR PRIVACY OFFICER AND CONTACT INFORMATION
Imagoworks Privacy Officer: Hakwan Kim Email: hakwan@imagoworks.ai
Telephone: +82-2-6925-2093
Department and Position: Business Group/Director
Imagoworks Privacy Officer: Taegeun Son Email: son@imagoworks.ai Telephone: +82-2-6925-2093
Department and Position: Platform Group/CISO
16.REMEDIES FOR INFRINGEMENT OF RIGHTS AND INTERESTS IN PERSONAL INFORMATION
16.REMEDIES FOR INFRINGEMENT OF RIGHTS AND INTERESTS IN PERSONAL INFORMATION
For customer consultation and reporting related to the protection of Personal Information, please contact:
Department Name:
Business GroupPrivacy Officer:
Hakwan KimEmail:
hakwan@imagoworks.aiTelephone: +82-2-6925-2093
For customer consultation and reporting related to the protection of Personal Information, please contact:
Department Name: Platform Group
Privacy Officer: Taegeun Son
Email: son@imagoworks.ai
Telephone: +82-2-6925-2093
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