Revision Table Mar. 16, 2025

Revision of Privacy Policy (Mar. 16, 2025)

1. Revision Table

Before (Version of 2024-01-09)
After (Version of 2025-03-16)

Your privacy is important to us. We have created this Privacy Policy (this “Privacy Policy” or “Policy”) to notify you how we treat personally identifiable information and other information that we collect and store through the website or mobile application of Imagoworks, Inc. (“Imagoworks,” “we,” “us” or “our”)(collectively, “Imago Website” https://imagoworks.ai, https://dentbird.com, https://cloud.dentbird.com, https://crown.dentbird.com,https://accounts.dentbird.com).

Your privacy is important to us. We have created this Privacy Policy (this “Privacy Policy” or “Policy”) to notify you how we treat personally identifiable information and other information that we collect and store through the website or mobile application of Imagoworks, Inc. (“Imagoworks,” “we,” “us” or “our”)(collectively, “Imago Website” https://imagoworks.ai, https://imagoworks.gitbook.io, https://dentbird.com).

2.WHAT INFORMATION AND HOW WE GATHER FROM USERS OR MEMBERS

2.WHAT INFORMATION AND HOW WE GATHER FROM USERS OR MEMBERS

Automatic Information: We automatically receive and record certain types of information whenever you interact with us. This information, which is recordable any time you use the internet, includes the Internet Protocol (IP) address used to connect your computer or mobile to the internet; your domain name, if any; and computer and connection information, such as browser type and version. In addition, like many websites, we use a technology called “cookies” to record your activity while visiting Imago Website. You have the option to accept installation of all or some of our cookies, or to reject all cookies by setting options in your web browser. For more information on cookies, please see Article 14 of this Privacy Policy.

Automatic Information: We automatically receive and record certain types of information whenever you interact with us. This information, which is recordable any time you use the internet, includes the Internet Protocol (IP) address used to connect your computer or mobile to the internet; your domain name, if any; and computer and connection information, such as browser type and version. In addition, like many websites, we use a technology called “cookies” to record your activity while visiting Imago Website. You have the option to accept installation of all or some of our cookies, or to reject all cookies by setting options in your web browser. For more information on cookies, please see Article 13 of this Privacy Policy.

Tasks: Order and payment

Collected Information: (Required) Email address, password, occupation, country of origin, phone number, dental scan data (STL, OBJ, PLY, DICOM file), CT data, address Retention Period: Until membership withdrawal

Tasks: Order and payment

Collected Information: (Required) Email address, password, occupation, country of origin, phone number, dental scan data (STL, OBJ, PLY, DICOM file), CT data, address, card number, Expiration date, CVC, cardholder name, design case

Retention Period: Until membership withdrawal

3.PERIOD OF RETENTION AND USE OF PERSONAL INFORMATION

3.PERIOD OF RETENTION AND USE OF PERSONAL INFORMATION

Purpose of Collection: Notice of identity verification, SSO linkage, Privacy Policy violation, and changes to the Privacy Policy Retention and Use Period: Until membership withdrawal

N/A

Purpose of Collection: Ordering, payment, and delivery services

Retention and Use Period: Until membership withdrawal

N/A

Purpose of Collection: New service development, providing customized service, service usage statistics and surveys

Retention and Use Period: Until membership withdrawal

N/A

Purpose of Collection: Integrated service operation, such as identity verification, age verification, prevention of illegal use, customized service (ID/PW search and Imagoworks Service) Retention and Use Period: Until membership withdrawal

N/A

N/A

Applicable Laws: Commercial Act

Purpose of Collection and Use: Trade books and other important documents, the slips or documents similar thereto

Information Collected and Used: Personal information contained in trade books and other important documents

Retention and Use Period: 10 Years

N/A

Applicable Laws: Commercial Act

Purpose of Collection and Use: Trade books and other important documents, the slips or documents similar thereto

Information Collected and Used: Personal information contained in the slips or documents similar thereto

Retention and Use Period: 5 Years

6.PROCESSING OF PERSONAL INFORMATION BY THIRD PARTIES

6.PROCESSING OF PERSONAL INFORMATION BY THIRD PARTIES

N/A

Processor: MongoDB Inc (Click here for more details.)

(Re-)Entrusted Assignments: Database server operation

Retention and Use Period: Withdrawal of membership or termination of contract

N/A

Processor: Ray Co., Ltd (Click here for more details.)

(Re-)Entrusted Assignments: Service integration and operational support

Retention and Use Period: Withdrawal of membership or termination of contract

N/A

Processor: LYRA ETK (Click here for more details.)

(Re-)Entrusted Assignments: Service integration and operational support

Retention and Use Period: Withdrawal of membership or termination of contract

N/A

Processor: Alliedstar Medical Equipment Co., Ltd (Click here for more details.) (Re-)Entrusted Assignments: Service integration and operational support

Retention and Use Period: Withdrawal of membership or termination of contract

N/A

Processor: HASS Co., Ltd (Click here for more details.)

(Re-)Entrusted Assignments: Service integration and operational support

Retention and Use Period: Withdrawal of membership or termination of contract

N/A

Processor: Shining 3D Co,. Ltd (Click here for more details.)

(Re-)Entrusted Assignments: Service integration and operational support

Retention and Use Period: Withdrawal of membership or termination of contract

N/A

Processor: Stripe, Inc. (Click here for more details.)

(Re-)Entrusted Assignments: Payment Information

Retention and Use Period: Withdrawal of membership or termination of contract

8.TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES

8.TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES

Consignee: Microsoft Corporation

Contact Information: https://support.microsoft.com/

Purpose of Use of Personal Information: Web service and server operations

Items Consigned: All items consented to for collection and use

Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time

Method of Retention and Use Period: Until end of membership or termination of contract

Consignee: Microsoft Corporation

Contact Information: https://support.microsoft.com/

Purpose of Use of Personal Information: Web service and server operations

Items Consigned: Name, email address, occupation, country of origin, phone number Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

Consignee: Hubspot

Contact Information: https://help.hubspot.com/

Purpose of Use of Personal Information: Email services

Items Consigned: Name, email address Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time

Method of Retention and Use Period: Until end of membership or termination of contract

Consignee: Hubspot

Contact Information: https://help.hubspot.com/

Purpose of Use of Personal Information: Email services

Items Consigned: Name, email address Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

Consignee: Payment Wall Inc.

Contact Information: https://www.paymentwall.com/support Purpose of Use of Personal Information: Payment Information

Items Consigned: All items consented to for collection and use

Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time

Method of Retention and Use Period: Until end of membership or termination of contract

Consignee: Payment Wall Inc.

Contact Information: https://www.paymentwall.com/support Purpose of Use of Personal Information: Payment Information

Items Consigned: Credit payment and refund history

Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

Consignee: Sendgrid

Contact Information: https://support.sendgrid.com/hc/en-us Purpose of Use of Personal Information: Email services

Items Consigned: Name, email address Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time

Method of Retention and Use Period: Until end of membership or termination of contract

Consignee: Sendgrid

Contact Information: https://support.sendgrid.com/hc/en-us Purpose of Use of Personal Information: Email services

Items Consigned: Name, email address Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: BTech Innovation

Contact Information: https://www.btech.com.tr/en/dental-en/ Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history

Consignee Country: Turkey

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: Axsys Technologies, Inc.

Contact Information: http://www.axsysinc.com/

Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history

Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: Yamamoto Dental Group

Contact Information: https://yamamoto.group/

Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history

Consignee Country: Ukraine

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: DMAX

Contact Information: http://hellodmax.com/ Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history

Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: Ci-Medical Co.,Ltd

Contact Information: https://ci-medical.co.jp/ Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history

Consignee Country: Japan

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: DIDESA

Contact Information: https://didesagt.com/page/

Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history

Consignee Country: Guatemala

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: IDOC Dental Lab, Inc.

Contact Information: https://idocdentallab.com/

Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history

Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: CM Medical

Contact Information: https://www.cm-medical.com.au/

Purpose of Use of Personal Information: Customer consultation and inquiry response Items Consigned: Credit payment and refund history

Consignee Country: Australia Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: MongoDB Inc.

Contact Information: https://www.mongodb.com/ko-kr/company/contact

Purpose of Use of Personal Information: Database server operation Items Consigned: Name, email address, occupation, country of origin, phone number

Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: LYRA ETK

Contact Information: https://www.lyraetk.com/en/contact-3/ Purpose of Use of Personal Information: Service integration and operational support Items Consigned: Name, email address, occupation, dental scan data (STL, OBJ, PLY, DICOM file), CT data, design case

Consignee Country: France

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: Alliedstar Medical Equipment Co., Ltd

Contact Information: https://www.allied-star.com/contact

Purpose of Use of Personal Information: Service integration and operational support Items Consigned: Name, email address, occupation, dental scan data (STL, OBJ, PLY, DICOM file), CT data, design case

Consignee Country: China

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: Shining 3D Co,. Ltd

Contact Information: https://support.shining3d.com/ko/support /home

Purpose of Use of Personal Information: Service integration and operational support Items Consigned: Name, email address, occupation, dental scan data (STL, OBJ, PLY, DICOM file), CT data, design case

Consignee Country: China

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

N/A

Consignee: Stripe, Inc.

Contact Information: https://support.stripe.com/?referrerLocale=en-us

Purpose of Use of Personal Information: Payment Information

Items Consigned: Credit payment and refund history

Consignee Country: United States

Transfer Date: Upon consent or as necessary from time to time through the information and communications network

Method of Retention and Use Period: Until membership withdrawal or contract termination

11.PROCESSING OF PERSONAL INFORMATION FOR CHILDREN UNDER THE AGE OF 14

11.PROCESSING OF PERSONAL INFORMATION FOR CHILDREN UNDER THE AGE OF 14

  • When Imagoworks collects Personal Information from children under the age of 14, it collects only the minimally required Personal Information necessary to perform the service and with the consent of the legal representative.

    • Required Information: name, relationship, and contact information of the legal representative

  • When collecting Personal Information from children under the age of 14 for the purpose of publicity related to processing by Imagoworks, we will obtain separate consent from the legal representative.

  • When Imagoworks collects Personal Information of children under the age of 14, we may request minimally required information, such as the legal representative’s name and contact information, from the child, and confirm whether the legal representative has consented in one of the following ways:

    • A method whereby the legal representative indicates whether or not consent by posting through an internet site, and notifying the controller of the Personal Information by sending a text message to the mobile phone of the legal representative that consent has been confirmed.

    • A method whereby a written consent form is issued directly to the legal representative or delivered by mail or fax, and the legal representative signs and seals the consent form and returns it to Imagoworks.

    • A method whereby Imagoworks may receive an expression and contents of consent from the legal representative by email.

    • A method whereby the legal representative is notified of the contents of the requested consent by phone and is instructed on how to provide consent and to check the contents of the requested content online, and a separate phone call to obtain the consent of the legal representative.

    • Other methods similar to the above listed methods to notify the legal representative of the contents of the requested consent and a means to confirm the intention to consent.

  • ImagoWorks does not collect personal information of children under the age of 14 in principle.

14.OUR PRIVACY OFFICER AND CONTACT INFORMATION

14.OUR PRIVACY OFFICER AND CONTACT INFORMATION

Imagoworks Privacy Officer: Hakwan Kim Email: hakwan@imagoworks.ai Telephone: +82-2-6925-2093

Department and Position: Business Group/Director

Imagoworks Privacy Officer: Taegeun Son Email: son@imagoworks.ai Telephone: +82-2-6925-2093

Department and Position: Platform Group/CISO

16.REMEDIES FOR INFRINGEMENT OF RIGHTS AND INTERESTS IN PERSONAL INFORMATION

16.REMEDIES FOR INFRINGEMENT OF RIGHTS AND INTERESTS IN PERSONAL INFORMATION

  • For customer consultation and reporting related to the protection of Personal Information, please contact:

    • Department Name: Business Group

    • Privacy Officer: Hakwan Kim

    • Email: hakwan@imagoworks.ai

    • Telephone: +82-2-6925-2093

  • For customer consultation and reporting related to the protection of Personal Information, please contact:

    • Department Name: Platform Group

    • Privacy Officer: Taegeun Son

    • Email: son@imagoworks.ai

    • Telephone: +82-2-6925-2093

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