Dentbird Cloud
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  • Dentbird Cloud
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    • Introduction
    • System Requirements
  • QUICK START
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    • Mobile Environment
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  • FUNCTION
    • Topbar
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    • Import
      • Import from Shining 3D
      • Import from Medit Link
    • Dashboard
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  • ACCOUNT
    • Profile
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    • Payment History
    • Members
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  • OTHERS
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      • Set up Shining3D to use Dentbird
    • Contact Us
    • about Dentbird Crown
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On this page
  • 1. Invoice History
  • 2. Credit Usage History
  • 3. Cancel Subscription
  • How to Cancel Your Subscription
  • Request a Refund
  1. ACCOUNT

Payment History

PreviousSubscriptionNextMembers

Last updated 22 days ago

1. Invoice History

View your payment invoices and transaction history.

  • You can check your complete payment and refund history on the Subscription page.

  • Any refunded amounts will be displayed with a minus (−) sign to indicate the deduction.

2. Credit Usage History

Check your credit usage details.

  • If you want to check previously held credits and credit usage history, click the View Credit History button.

  • The Credit History page will open in a new tab, showing detailed records of your credit balance and usage.

Quick Guide

3. Cancel Subscription

Cancel your current subscription plan using the "Cancel Subscription" button.

How to Cancel Your Subscription

Step 1

Select the reason for cancelling your subscription and click the Cancel button.

Step 2

After cancellation, you can continue to use your current plan until the remaining validity period ends.

Step 3

Once the expiration date has passed, your plan will automatically switch to the Free plan.

You can re-subscribe at any time by visiting the subscription page.

Quick Guide

You can re-subscribe at any time by visiting the subscription page.

Request a Refund

  • If your subscription is already cancelled, you can request a refund for the remaining unused period.

  • Once the administrator has processed your refund, your plan will be immediately switched to the Free plan.

If you would like to request a refund for your remaining credits or switch to a subscription plan, please contact us at .

Please submit your refund request through the Help Center.

help@imagoworks.ai