FAQ

Frequently Asked Questions (FAQ)

How to open CT volume data?

You can open CT volume data through "Import" or "Drag & Drop".

However, when you load the DISCOM files (which consists of several slice images), select all the slice images and open to load data normally.

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AI-based alignment yield unusual results.

Examine each condition for automatic AI-based alignment.

• Select the correct Initial Option for the model set as the Source(upper/lower).

• At least three exist in the teeth scan data set as Source.

When the above conditions are satisfied and AI auto-sorting for the selected data is not effective, We recommend aligning by the Landmark mode.

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I cannot use AI capabilities.

AI capabilities may be limited in the following computer environments:

• RAM less than 8GB

• WEBGL is unavailable

• Specific Browser (Safari)

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Solution freezes or doesn't work effectively.

Errors can occur while performing tasks because of various factors.

When the solution does not work effectively for over 1 min or failure messages appear repeatedly, refresh or force-close the browser and retry.

At this time, existing data are not saved. AI and CAD capabilities of the Dentbird Studio require sufficient computer memory.

We recommend using Dentbird Studio in only one browser window.

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Last updated : 2024.02.29